About Elke´s Day Spa

What should I do if I need to cancel my appointment?

If you wish to cancel a reservation, kindly contact us at least 24 hours prior to service. We request a 48 hour notice for any Spa Package or multiple service cancellation otherwise you become liable for 50% of treatment.

Gift Certificates

Gift Certificates are valid for a half year from date of purchase and must be presented upon arrival.

Appointments must be cancelled 48 hrs in advance otherwise you become liable for 50% of treatment.

Let Us Know

Please let us know if you require any special assitance. We also request that you disclose any medical condition and/or prescription medication you are taking as some service may be contraindicated.

Prices

All prices are subject to change.

Gratuities

Tipping is always left to your discretion. Gift packages do not include gratuities. However, should you care to include a gratuity with a gift package, we would be happy to arrange this for you.

For Your Comfort

Be assured that sanitation and sterilization procedures are enforced during all of our services and treatment.

Can I bring my children with me?

For safety reasons, and to maintain an environment of relaxation and tranquility, it is not advisable to bring children to the Day Spa. Children may, however, visit the salon if accompanied by an adult.

We regret that we cannot be responsible for loss or damage to personal articles including clothing and accessories. Please keep all valuables with you during your appointment.

Do you accept Credit Cards?

Yes, we accept: VISA, EC-Card, Mastercard, VAT-Forms.